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Choosing a baby carriage - what you should look out for
Buying a baby carriage is one of the biggest and most important purchases for parents-to-be. Numerous factors play a decisive role when deciding on a particular stroller. To ensure that you find the stroller that best suits your family's needs, we provide you with lots of useful information here to help you make the perfect decision.
First pregnancy or large family? There is a perfect stroller for you!
Are you currently in your first pregnancy? Are you expecting twins or are you looking forward to your second child? There is an ideal baby carriage for every family situation. Find out the differences between a mono baby carriage, a sibling baby carriage and a twin baby carriage here.
Baby carriage (mono)
In a baby carriage, the sports seat offers your child a comfortable place to discover the world and be mobile on the go. However, it is very important for newborns to lie flat and be protected from the outside world. This is why a carrycot should be used from birth, which can later be replaced by a sports seat when the child is older. The practical thing about a combi baby carriage is that both attachments are already included.
Twin baby carriage (twin)
With two newborn children, it is practical to be able to push both babies in the baby carriage at the same time. This is why twin baby carriages are equipped with two carrycots and two sports seats. The pushchair can be designed so that the children lie next to each other (e.g. TFK, Bugaboo) or on top of each other (e.g. Joolz, Cybex). You should pay attention to the dimensions so that the baby carriage fits easily through doors, for example. With twin baby carriages, it is important to ensure that the suspension is particularly good, as the load is naturally higher due to the weight of two children. As the weight of a twin baby carriage is greater, you should also make sure that the pushchair is easy to push and that the weight is as low as possible. Some twin baby carriages can also be used as sibling baby carriages.
Sibling baby carriage (duo)
Both of your little ones will find a comfortable place in a sibling baby carriage, making the sibling baby carriage a great solution for families whose children were born with only a small age difference. The newborn baby can rest in the carrycot, while the older child can already explore the world in the sports seat. There are models in which the children are on top of each other or next to each other. With this version of a baby carriage, you should also ensure that it has particularly good suspension to withstand the additional weight.
Baby carriages for urban or off-road use
Whether you use your baby carriage frequently in the city or it accompanies you on trips to the park, forest or countryside - your baby carriage should be optimally adapted to your needs to make your everyday life easier. When making this decision, it is important to pay attention to the quality of the stroller's tires and suspension. The larger the wheels, the more suitable the pushchair is for off-road use. The choice between well-sprung pneumatic tires or non-flat wheels and between fixed or lockable swivel wheels as the front wheel also plays a decisive role. A baby carriage for uneven terrain should above all be robust and be able to absorb shocks from uneven paths, while a city baby carriage should above all be maneuverable and fold up small. This way, your stroller will also fit in the trunk of a smaller city car and take up little storage space in an apartment.
Sporty on the road with a baby carriage
If you also want to use your baby carriage for sporting activities, you should pay attention to the necessary approvals for your future pushchair. For jogging with a baby carriage, you need a corresponding approval that confirms the safety of your child while jogging with the pushchair. For example, these models have a handbrake on the push handle so that the pushchair can be stopped quickly even at higher speeds. In our range, you will find a variety of models from the manufacturer TFK that meet these requirements.
On the move with momentum - the e-pushchair
Especially in areas with many inclines or uneven surfaces, differences in height as well as pebbles or cobblestones are much easier to overcome with a little extra momentum and support when pushing. At first glance, the e-pushchairs look like conventional baby carriages. However, their rear wheels are fitted with electric motors that will make your everyday life much easier.
Differences between the various baby carriage models
In the extensive range of baby carriages, not only do the manufacturers differ in their products, but the individual models are also geared towards different needs. A closer look reveals the subtle differences between the various models. Here you will find important information on individual baby carriage features to help you decide which features are crucial for meeting your family's needs. This will help you make the ideal choice.
Different carrycots
Your child will spend around the first six months of their life in the carrycot. There are different types, some of which are particularly light and easy to transport. The sizes vary from extra large to slightly smaller. Most carrycots have a standard length of 75 cm. Some models can be converted from a carrycot to a seat unit and are known as 2-in-1 carrycots. There are also versions with a central carrying handle, while others have the carrying handle integrated into the canopy.
Various sports seats
Sports seats can be used from the age of six months and can be attached to the frame in a lying or sitting position as well as facing the direction of travel. The differences are that some seats allow your child to lie as flat as possible, while others are ergonomically shaped and retain their ergonomic character even in the lying position. The different systems have different advantages. A flat lying position is particularly advantageous. It offers plenty of freedom of movement and also allows you to lie on your stomach. However, the ergonomic version also offers advantages by relieving pressure on the hip joint and supporting blood return. All seats have a five-point harness system to keep your child safely strapped in.
The canopy
Carrycots and sports seats are equipped with a canopy to protect your child from wind and intense sunshine. Some canopies are also made of rain-repellent fabric and can withstand light rain. Sufficient UPF 50+ protection and ventilation options or breathable fabric are important for optimum protection from the sun and heat. The canopies also serve to protect your child from external stimuli. There are different sizes and options for folding and unfolding the canopies in different ways.
The wheels
When choosing the wheels, you can choose between pneumatic and non-flat PE tires. Pneumatic tires are ideal for outdoor activities and jogging due to their good suspension. The non-flat version is suitable for urban environments and is resistant to small fragments and stones. There are also differences between the tires in terms of size, with the front wheels of the stroller being particularly important. As a general rule, the larger the front wheels, the better the stroller's off-road capabilities. In the city, swivel front wheels that can be locked if necessary are recommended, while large front wheels on a transverse axle are often an advantage for frequent walkers and off-road excursions.
Flexible size
All baby carriage models offer various adjustment options to adapt to the height of the person pushing the baby carriage. The mechanisms vary: some use an articulated joint to adjust the push bar, while others use telescopic arms to adjust the length. Some models combine both mechanisms for optimum adjustment options. It is important to check whether the mechanisms can be easily operated by smaller hands and how large the adjustment range is. This feature is particularly important for caregivers who are very different in height. Depending on the manufacturer and model, the handles of the push bar are made of materials such as PU leather, real leather, foam or natural materials such as cork.
Storage space
The shopping baskets of the baby carriages vary in size and material. There are models with large or smaller lower baskets, made of either fabric or metal. These differences also affect the load capacity. As a rule, most lower baskets hold around 20-35 liters, but the load limit should also be taken into account and should not be exceeded even if there is still room in the basket. The standard is 5 kg, but some manufacturers offer a load limit of 10 kg (e.g. Bugaboo, Easywalker) or even 13.5 kg (Uppababy) to 15 kg (Joolz). If there is not enough space in the lower basket, many models offer the option of attaching additional storage options to the frame. In this way, you can easily transport smaller purchases home or have enough storage space for the next family outing.
Small folding size
A baby carriage that is too big and won't fit in your home or the trunk of your car can be problematic in everyday life. It is therefore advisable to ensure that the folding size is suitable and to check the exact dimensions. The folding mechanisms vary for most models. Each mechanism enables a differently compact fold. Some models can even be folded and unfolded effortlessly with just one hand and little effort.
Design
You can purchase your dream stroller in many different colors and styles. You can choose from sportier, more elegant, dreamier or simpler designs. There are also variants in terms of materials, including those with particularly breathable fabrics. There are baby carriages that are made exclusively from natural materials and even those that are vegan. There are also special collections, such as those from Cybex. These are often created in collaboration with renowned designers from all over the world and are only available for a limited period of time or during a specific collection. Special collections must always be requested directly from the manufacturer and therefore have a slightly longer delivery time compared to regular color variants.
Sustainability
Baby carriages and their accessories are important purchasing decisions, which is why many manufacturers attach particular importance to sustainability. This can be seen, for example, in the use of recycled materials or production in accordance with European guidelines. In addition, care is often taken to use packaging materials sparingly or even to convert cardboard boxes into toys instead of throwing them away. In contrast to the throwaway mentality, the focus is on longevity so that the products can be used for many years or even generations. We also share these values and are committed to sustainability by planting a tree for every order over 500 euros. Together we are shaping a better future.
Flexible as a travel system
If your child falls asleep in the car seat during a car journey, it can be particularly practical to simply attach the infant car seat to your baby carriage frame without having to wake your child. If you already have an infant car seat, you should make sure that it fits your baby carriage model. It may be necessary to purchase suitable adapters, although some models already include the adapters.
Suitable accessories
A wide range of suitable accessories is available for all baby carriages. Rain covers and footmuffs in particular are indispensable in cold and wet seasons. A cup holder can be extremely practical in everyday life, not only for coffee to-go, but also for the bottle. If you are expecting another child, a ride-on board can be attached behind the baby carriage to save the older sibling having to walk longer distances. There is a wide range of accessories available, so it's worth browsing through the range to find out for yourself which parts are essential for you.
How is the price made up?
In our store, we offer high-quality baby carriages from leading manufacturers. We and the manufacturers share the conviction that baby carriages should be designed to be durable and robust. This is why some manufacturers offer additional guarantees on their products in addition to the statutory two-year warranty. This is not only for the benefit of your family, but also as a contribution to sustainability.
The baby carriage models from the various manufacturers are available in different price segments and are characterized by differences in function and appearance. In many cases, accessories such as a rain cover or mosquito net are already included with baby carriages from higher price ranges.
If you choose a baby carriage from our store, we offer you our service (repairs, complaints, etc.) for the entire service life of our product. We are not only a specialist store, but also a service point for many manufacturers. We carry out many repairs directly on site in our own workshop. Thanks to our extensive stock of spare parts, we can get almost every baby carriage from the manufacturers we stock back into working order as quickly as possible. If a repair takes a little longer, we can provide you with a loan baby carriage, depending on availability.
The secret of our set offers
If you have already browsed through our website, you will certainly have noticed the set offers we have put together. These sets always consist of a baby carriage and various accessories. But why should you opt for a set offer instead of buying all the parts individually?
All parts included in the set are compatible with each other, or the set already contains the adapters required to attach the infant car seat to the baby carriage, for example. A set offer therefore saves you a considerable amount of time. As the products in the set can be sent as a collective order, we have the opportunity to offer you additional discounts on the order of a set offer. All set offers are only available online. We offer sets from almost all the manufacturers we stock, including Cybex, TFK, Bugaboo, Joolz and Britax.
When choosing a set, pay particular attention to the different accessories, as these can vary from set to set. We often offer the sets in different colors and you can choose a color variant. If you have individual requirements, you can request a best price. In order to be able to buy a newly released baby carriage model with the matching accessories at the best price, some of our articles are available as bundles.
Convince yourself of the advantages of our set offers and bundles, which offer a perfect combination of compatibility, variety and attractive prices.
Buying a baby carriage in good time
We recommend that the baby carriage arrives at least one month before your due date. This gives you enough time to take care of everything else without having the baby carriage issue in the back of your mind.
The delivery times for baby carriages can be viewed directly on our website. If in stock, the shipping time within Germany is usually 1-3 working days after receipt of payment. If not in stock, please allow at least 10-14 days for delivery. Manufacturer delivery times depend on product availability and cannot be influenced. We will ship your order as soon as all products are ready for shipment. We will be happy to answer any questions about availability and delivery times before you place an order.
Buy in store or order online?
With us, you have the option of either ordering all products via our online store or purchasing them directly in our store in Schwentinental near Kiel. If you decide to buy your stroller in person at the store, we offer you the opportunity to try out the stroller in advance and even load it into your trunk for a test run if necessary. Various color samples are also available on site for you to compare models and colors. Baby carriages and shells ordered in the store will be assembled by us at your desired time and can then be collected directly ready for use.
If you order online, you have the option of saving an additional 5% on the total value of your purchase if you pay in advance. Alternatively, other payment options such as PayPal, Klarna, etc. are also available. Unfortunately, it is not possible to collect the car already assembled when ordering online.
The prices both in the store and on the website are identical. Both online and on site you will receive advice and information in both German and English.
Transport damage and complaints
The safety of your child is important to us. We therefore ship our products securely packaged to avoid damage in transit. In the event of a damaged product on receipt of the goods, please inform the transport company of the damaged packaging on receipt. Refusal of acceptance is the best solution here. For complaints due to transport damage, we require a picture of the damaged outer packaging (before opening the box) and a confirmation from the shipping company. The parcel carrier must therefore confirm the transport damage upon delivery. Please contact our complaints department directly with pictures and a confirmed note of transport damage. The return of damaged goods in the case of complaints is free of charge.
Our support in the baby garage
Well advised on the road - these three words are not only our slogan, but also our comprehensive philosophy. We have specialized in the field of baby and child safety for over 10 years. Our many years of experience and continuous development have made us the specialist store that we are today. The safety and comfort of your children are particularly important to us, as is the intention to make your first time as parents-to-be as pleasant as possible.
In our store near Kiel, we offer personal and customized advice to help you find the ideal baby carriage. You are welcome to make an appointment for a consultation. Regardless of whether you buy online or visit our store, we are at your side as a retailer throughout the entire period of use of your baby carriage and will support you with repairs or complaints.
It is important to us that you feel optimally advised and supported. We always do our best to deal with your concerns quickly and to your complete satisfaction.
Now we hope you enjoy choosing your stroller!
Choosing a baby carriage - what you should look out for
Buying a baby carriage is one of the biggest and most important purchases for parents-to-be. Numerous factors play a...
read more »
Choosing a baby carriage - what you should look out for
Buying a baby carriage is one of the biggest and most important purchases for parents-to-be. Numerous factors play a decisive role when deciding on a particular stroller. To ensure that you find the stroller that best suits your family's needs, we provide you with lots of useful information here to help you make the perfect decision.
First pregnancy or large family? There is a perfect stroller for you!
Are you currently in your first pregnancy? Are you expecting twins or are you looking forward to your second child? There is an ideal baby carriage for every family situation. Find out the differences between a mono baby carriage, a sibling baby carriage and a twin baby carriage here.
Baby carriage (mono)
In a baby carriage, the sports seat offers your child a comfortable place to discover the world and be mobile on the go. However, it is very important for newborns to lie flat and be protected from the outside world. This is why a carrycot should be used from birth, which can later be replaced by a sports seat when the child is older. The practical thing about a combi baby carriage is that both attachments are already included.
Twin baby carriage (twin)
With two newborn children, it is practical to be able to push both babies in the baby carriage at the same time. This is why twin baby carriages are equipped with two carrycots and two sports seats. The pushchair can be designed so that the children lie next to each other (e.g. TFK, Bugaboo) or on top of each other (e.g. Joolz, Cybex). You should pay attention to the dimensions so that the baby carriage fits easily through doors, for example. With twin baby carriages, it is important to ensure that the suspension is particularly good, as the load is naturally higher due to the weight of two children. As the weight of a twin baby carriage is greater, you should also make sure that the pushchair is easy to push and that the weight is as low as possible. Some twin baby carriages can also be used as sibling baby carriages.
Sibling baby carriage (duo)
Both of your little ones will find a comfortable place in a sibling baby carriage, making the sibling baby carriage a great solution for families whose children were born with only a small age difference. The newborn baby can rest in the carrycot, while the older child can already explore the world in the sports seat. There are models in which the children are on top of each other or next to each other. With this version of a baby carriage, you should also ensure that it has particularly good suspension to withstand the additional weight.
Baby carriages for urban or off-road use
Whether you use your baby carriage frequently in the city or it accompanies you on trips to the park, forest or countryside - your baby carriage should be optimally adapted to your needs to make your everyday life easier. When making this decision, it is important to pay attention to the quality of the stroller's tires and suspension. The larger the wheels, the more suitable the pushchair is for off-road use. The choice between well-sprung pneumatic tires or non-flat wheels and between fixed or lockable swivel wheels as the front wheel also plays a decisive role. A baby carriage for uneven terrain should above all be robust and be able to absorb shocks from uneven paths, while a city baby carriage should above all be maneuverable and fold up small. This way, your stroller will also fit in the trunk of a smaller city car and take up little storage space in an apartment.
Sporty on the road with a baby carriage
If you also want to use your baby carriage for sporting activities, you should pay attention to the necessary approvals for your future pushchair. For jogging with a baby carriage, you need a corresponding approval that confirms the safety of your child while jogging with the pushchair. For example, these models have a handbrake on the push handle so that the pushchair can be stopped quickly even at higher speeds. In our range, you will find a variety of models from the manufacturer TFK that meet these requirements.
On the move with momentum - the e-pushchair
Especially in areas with many inclines or uneven surfaces, differences in height as well as pebbles or cobblestones are much easier to overcome with a little extra momentum and support when pushing. At first glance, the e-pushchairs look like conventional baby carriages. However, their rear wheels are fitted with electric motors that will make your everyday life much easier.
Differences between the various baby carriage models
In the extensive range of baby carriages, not only do the manufacturers differ in their products, but the individual models are also geared towards different needs. A closer look reveals the subtle differences between the various models. Here you will find important information on individual baby carriage features to help you decide which features are crucial for meeting your family's needs. This will help you make the ideal choice.
Different carrycots
Your child will spend around the first six months of their life in the carrycot. There are different types, some of which are particularly light and easy to transport. The sizes vary from extra large to slightly smaller. Most carrycots have a standard length of 75 cm. Some models can be converted from a carrycot to a seat unit and are known as 2-in-1 carrycots. There are also versions with a central carrying handle, while others have the carrying handle integrated into the canopy.
Various sports seats
Sports seats can be used from the age of six months and can be attached to the frame in a lying or sitting position as well as facing the direction of travel. The differences are that some seats allow your child to lie as flat as possible, while others are ergonomically shaped and retain their ergonomic character even in the lying position. The different systems have different advantages. A flat lying position is particularly advantageous. It offers plenty of freedom of movement and also allows you to lie on your stomach. However, the ergonomic version also offers advantages by relieving pressure on the hip joint and supporting blood return. All seats have a five-point harness system to keep your child safely strapped in.
The canopy
Carrycots and sports seats are equipped with a canopy to protect your child from wind and intense sunshine. Some canopies are also made of rain-repellent fabric and can withstand light rain. Sufficient UPF 50+ protection and ventilation options or breathable fabric are important for optimum protection from the sun and heat. The canopies also serve to protect your child from external stimuli. There are different sizes and options for folding and unfolding the canopies in different ways.
The wheels
When choosing the wheels, you can choose between pneumatic and non-flat PE tires. Pneumatic tires are ideal for outdoor activities and jogging due to their good suspension. The non-flat version is suitable for urban environments and is resistant to small fragments and stones. There are also differences between the tires in terms of size, with the front wheels of the stroller being particularly important. As a general rule, the larger the front wheels, the better the stroller's off-road capabilities. In the city, swivel front wheels that can be locked if necessary are recommended, while large front wheels on a transverse axle are often an advantage for frequent walkers and off-road excursions.
Flexible size
All baby carriage models offer various adjustment options to adapt to the height of the person pushing the baby carriage. The mechanisms vary: some use an articulated joint to adjust the push bar, while others use telescopic arms to adjust the length. Some models combine both mechanisms for optimum adjustment options. It is important to check whether the mechanisms can be easily operated by smaller hands and how large the adjustment range is. This feature is particularly important for caregivers who are very different in height. Depending on the manufacturer and model, the handles of the push bar are made of materials such as PU leather, real leather, foam or natural materials such as cork.
Storage space
The shopping baskets of the baby carriages vary in size and material. There are models with large or smaller lower baskets, made of either fabric or metal. These differences also affect the load capacity. As a rule, most lower baskets hold around 20-35 liters, but the load limit should also be taken into account and should not be exceeded even if there is still room in the basket. The standard is 5 kg, but some manufacturers offer a load limit of 10 kg (e.g. Bugaboo, Easywalker) or even 13.5 kg (Uppababy) to 15 kg (Joolz). If there is not enough space in the lower basket, many models offer the option of attaching additional storage options to the frame. In this way, you can easily transport smaller purchases home or have enough storage space for the next family outing.
Small folding size
A baby carriage that is too big and won't fit in your home or the trunk of your car can be problematic in everyday life. It is therefore advisable to ensure that the folding size is suitable and to check the exact dimensions. The folding mechanisms vary for most models. Each mechanism enables a differently compact fold. Some models can even be folded and unfolded effortlessly with just one hand and little effort.
Design
You can purchase your dream stroller in many different colors and styles. You can choose from sportier, more elegant, dreamier or simpler designs. There are also variants in terms of materials, including those with particularly breathable fabrics. There are baby carriages that are made exclusively from natural materials and even those that are vegan. There are also special collections, such as those from Cybex. These are often created in collaboration with renowned designers from all over the world and are only available for a limited period of time or during a specific collection. Special collections must always be requested directly from the manufacturer and therefore have a slightly longer delivery time compared to regular color variants.
Sustainability
Baby carriages and their accessories are important purchasing decisions, which is why many manufacturers attach particular importance to sustainability. This can be seen, for example, in the use of recycled materials or production in accordance with European guidelines. In addition, care is often taken to use packaging materials sparingly or even to convert cardboard boxes into toys instead of throwing them away. In contrast to the throwaway mentality, the focus is on longevity so that the products can be used for many years or even generations. We also share these values and are committed to sustainability by planting a tree for every order over 500 euros. Together we are shaping a better future.
Flexible as a travel system
If your child falls asleep in the car seat during a car journey, it can be particularly practical to simply attach the infant car seat to your baby carriage frame without having to wake your child. If you already have an infant car seat, you should make sure that it fits your baby carriage model. It may be necessary to purchase suitable adapters, although some models already include the adapters.
Suitable accessories
A wide range of suitable accessories is available for all baby carriages. Rain covers and footmuffs in particular are indispensable in cold and wet seasons. A cup holder can be extremely practical in everyday life, not only for coffee to-go, but also for the bottle. If you are expecting another child, a ride-on board can be attached behind the baby carriage to save the older sibling having to walk longer distances. There is a wide range of accessories available, so it's worth browsing through the range to find out for yourself which parts are essential for you.
How is the price made up?
In our store, we offer high-quality baby carriages from leading manufacturers. We and the manufacturers share the conviction that baby carriages should be designed to be durable and robust. This is why some manufacturers offer additional guarantees on their products in addition to the statutory two-year warranty. This is not only for the benefit of your family, but also as a contribution to sustainability.
The baby carriage models from the various manufacturers are available in different price segments and are characterized by differences in function and appearance. In many cases, accessories such as a rain cover or mosquito net are already included with baby carriages from higher price ranges.
If you choose a baby carriage from our store, we offer you our service (repairs, complaints, etc.) for the entire service life of our product. We are not only a specialist store, but also a service point for many manufacturers. We carry out many repairs directly on site in our own workshop. Thanks to our extensive stock of spare parts, we can get almost every baby carriage from the manufacturers we stock back into working order as quickly as possible. If a repair takes a little longer, we can provide you with a loan baby carriage, depending on availability.
The secret of our set offers
If you have already browsed through our website, you will certainly have noticed the set offers we have put together. These sets always consist of a baby carriage and various accessories. But why should you opt for a set offer instead of buying all the parts individually?
All parts included in the set are compatible with each other, or the set already contains the adapters required to attach the infant car seat to the baby carriage, for example. A set offer therefore saves you a considerable amount of time. As the products in the set can be sent as a collective order, we have the opportunity to offer you additional discounts on the order of a set offer. All set offers are only available online. We offer sets from almost all the manufacturers we stock, including Cybex, TFK, Bugaboo, Joolz and Britax.
When choosing a set, pay particular attention to the different accessories, as these can vary from set to set. We often offer the sets in different colors and you can choose a color variant. If you have individual requirements, you can request a best price. In order to be able to buy a newly released baby carriage model with the matching accessories at the best price, some of our articles are available as bundles.
Convince yourself of the advantages of our set offers and bundles, which offer a perfect combination of compatibility, variety and attractive prices.
Buying a baby carriage in good time
We recommend that the baby carriage arrives at least one month before your due date. This gives you enough time to take care of everything else without having the baby carriage issue in the back of your mind.
The delivery times for baby carriages can be viewed directly on our website. If in stock, the shipping time within Germany is usually 1-3 working days after receipt of payment. If not in stock, please allow at least 10-14 days for delivery. Manufacturer delivery times depend on product availability and cannot be influenced. We will ship your order as soon as all products are ready for shipment. We will be happy to answer any questions about availability and delivery times before you place an order.
Buy in store or order online?
With us, you have the option of either ordering all products via our online store or purchasing them directly in our store in Schwentinental near Kiel. If you decide to buy your stroller in person at the store, we offer you the opportunity to try out the stroller in advance and even load it into your trunk for a test run if necessary. Various color samples are also available on site for you to compare models and colors. Baby carriages and shells ordered in the store will be assembled by us at your desired time and can then be collected directly ready for use.
If you order online, you have the option of saving an additional 5% on the total value of your purchase if you pay in advance. Alternatively, other payment options such as PayPal, Klarna, etc. are also available. Unfortunately, it is not possible to collect the car already assembled when ordering online.
The prices both in the store and on the website are identical. Both online and on site you will receive advice and information in both German and English.
Transport damage and complaints
The safety of your child is important to us. We therefore ship our products securely packaged to avoid damage in transit. In the event of a damaged product on receipt of the goods, please inform the transport company of the damaged packaging on receipt. Refusal of acceptance is the best solution here. For complaints due to transport damage, we require a picture of the damaged outer packaging (before opening the box) and a confirmation from the shipping company. The parcel carrier must therefore confirm the transport damage upon delivery. Please contact our complaints department directly with pictures and a confirmed note of transport damage. The return of damaged goods in the case of complaints is free of charge.
Our support in the baby garage
Well advised on the road - these three words are not only our slogan, but also our comprehensive philosophy. We have specialized in the field of baby and child safety for over 10 years. Our many years of experience and continuous development have made us the specialist store that we are today. The safety and comfort of your children are particularly important to us, as is the intention to make your first time as parents-to-be as pleasant as possible.
In our store near Kiel, we offer personal and customized advice to help you find the ideal baby carriage. You are welcome to make an appointment for a consultation. Regardless of whether you buy online or visit our store, we are at your side as a retailer throughout the entire period of use of your baby carriage and will support you with repairs or complaints.
It is important to us that you feel optimally advised and supported. We always do our best to deal with your concerns quickly and to your complete satisfaction.